If you are not satisfied with your printed goods (excluding those stated inside Acceptable Print Policy), please contact us within 1 week (7 days) upon receiving your order. Please state your invoice number and reason for dissatisfaction. We will review your request and work with you to meet your expectations.
Please note that we are not responsible for:
a. Defects due to C+M+Y+K value more than 250 (Especially for Gray, Brown, Purple and Green colour)
b. Incorrect actual size, bleeding size, and image too near to the cutting edge
c. Spelling, punctuation or grammatical errors on the artwork
d. Inferior quality or low-resolution of uploaded images.
e. Errors in user-selected options such as choice of finish, quantity or product type.